Terms of Service

Article 1. Purpose and Definitions

• 1.These Terms set out the conditions for use of the website-production and website-operations support service known as “MONJI” (the “Service”).
• 2.An individual who registers an account and uses the Service is a “User.” User accounts are issued to individuals. A corporation or other organization does not itself become a User.
• 3.A User must review and agree to these Terms when registering, applying to use the Service, or completing any other procedure designated by us. These Terms form part of the contract between ALAKI and the User for use of the Service (the “User Agreement”).
• 4.Websites and in-product screens operated by us in connection with the provision, guidance, application, configuration, support, or other operation of the Service are collectively the “Site.”
• 5.A unit in the Service in which one or more Users collaborate and in which data, settings, and other information are managed is a “Team.”
• 6.A User granted administrative authority for a Team under our designated settings is an “Administrator.” A Team may have multiple Administrators.
• 7.A corporation, sole proprietor, or other business entity that is the business user of a Team is the “Team Customer.”
• 8.A contract for a paid plan between ALAKI and a Team Customer is a “Paid Plan Agreement.” A Paid Plan Agreement is formed when an Administrator, acting for itself as the Team Customer or as the authorized representative or agent of the Team Customer, applies for a paid plan in the manner designated by us and we accept the application. These Terms apply to each Paid Plan Agreement.
• 9.“Restricted Regions” means the countries and regions identified in our then-current Restricted Regions List.
• 10.Where applicable, the MONJI Data Processing Addendum (the “DPA”) forms part of these Terms with respect to processing of Customer Personal Data on behalf of a Team Customer, as further described in the DPA.

Article 2. Eligibility and Restricted Regions

• 1.The Service is intended solely for website production, operation, and related business or professional activities carried out by sole proprietors, corporations, and other business entities and is not intended for personal or household use. By registering or using the Service, a User represents that the User is using the Service as or for a business or professional purpose.
• 2.A User may use the Service for the User’s own business or for the business of a Team Customer with which the User is affiliated or for which the User performs work.
• 3.A User must have legal capacity to enter into and perform the User Agreement. If a User is a minor or otherwise requires the consent of a legal representative under applicable law, the User represents that the required consent has been obtained before using the Service. Unless required by law, ALAKI is not required to independently verify such consent.
• 4.Unless expressly approved by us in writing and permitted by applicable law, the Service is not offered to any individual or organization that is located in, organized under the laws of, has its principal place of business or billing address in, or is ordinarily resident in a Restricted Region, or where the use of the Service is primarily for the benefit of operations in a Restricted Region.
• 5.Users and Team Customers must not use the Service in a manner that violates the Restricted Regions List or applicable law, including by knowingly using the Service to process personal data where doing so would cause ALAKI or its service providers to violate applicable data-protection, sanctions, export-control, payment-provider, or other legal or operational restrictions that ALAKI has expressly identified as unsupported or prohibited.
• 6.Users and Team Customers must comply with applicable sanctions, export-control, re-export-control, and anti-corruption laws and must not use the Service where such use would cause ALAKI or its service providers to violate those laws.
• 7.We may use information reasonably available to us, including billing country or region, IP geolocation, fraud or sanctions screening, and information provided during contracting or payment onboarding, to enforce this Article and the Restricted Regions List.

Article 3. Account Registration and Management

• 1.Users must register accurate and current information and keep it updated.
• 2.Users are responsible for appropriately managing their accounts. ALAKI is not liable for damage arising from unauthorized use of an account unless the damage is attributable to ALAKI.
• 3.An account may be used only by the individual User to whom it was issued. Unless we expressly permit otherwise, account sharing and any assignment, lending, sale, or other transfer of an account are prohibited.
• 4.When a corporation or other organization uses the Service as a Team Customer, any person who creates a Team, applies for a paid plan, configures the Service, or otherwise acts for or on behalf of the Team Customer must have authority to do so. The Team Customer is responsible under these Terms for use of the Service by its directors, officers, employees, contractors, and other persons whom it authorizes to use the Service.
• 5.Measures and damages for violation of this Article are governed by Articles 15 and 19.
• 6.If a Team has only one Administrator, that Administrator may not leave the Team or delete the Administrator’s account until another User has been designated as an Administrator through the procedure specified by us or otherwise until the Team has another Administrator.

Article 4. Fees and Payment

• 1.Fees for the Service are determined by the pricing plans published or otherwise presented by us.
• 2.Fees and other monetary obligations under a Paid Plan Agreement are owed by the Team Customer that is party to that Paid Plan Agreement. An Administrator or other User does not become personally liable for those fees merely because that person completed an application, payment, or other procedure for the Team Customer, unless otherwise expressly agreed.
• 3.Payment must be made by credit card, bank transfer, or another method designated by us.
• 4.Bank-transfer fees are borne by the Team Customer.
• 5.For certain jurisdictions or transactions, payment may be processed through Stripe Managed Payments. In those cases, Stripe’s applicable affiliate may act as merchant of record for the payment transaction and may facilitate the sale of the Service on ALAKI’s behalf, including by handling checkout, receipts, applicable indirect taxes, fraud prevention, disputes, refunds, and transaction-related support under Stripe’s terms. ALAKI remains the provider of the Service except to the extent applicable law treats Stripe or its applicable affiliate as a deemed supplier, marketplace operator, intermediary, or similar party for tax or payment purposes. The Team Customer and the relevant User must provide information reasonably required for such payment processing.
• 6.Applicable taxes, billing currency, and other payment details are as shown on the applicable pricing, checkout, invoice, or billing screen or as otherwise required by law.
• 7.Except where a refund is required by law, issued or required by the applicable payment provider under its governing terms, or expressly approved by us, fees and other amounts already paid to ALAKI are non-refundable.
• 8.If payment of amounts due under a Paid Plan Agreement cannot be confirmed, we may suspend or restrict all or part of the Service for the relevant Team without prior notice or demand until payment is made. Amounts already accrued remain payable.
• 9.If a Team Customer is late in paying any amount due under a Paid Plan Agreement, the Team Customer must pay late charges from the day after the due date until payment at the lower of 14.6% per annum and the maximum rate permitted by applicable law.

Article 5. Paid Plans

• 1.To use a paid plan for a Team, an Administrator with the authority designated by us must agree to these Terms, select a plan offered by us, and apply in the manner designated by us, acting as the Team Customer or as its authorized representative or agent.
• 2.A Paid Plan Agreement is formed when we accept the application. Acceptance may be given by email, in-product display, activation of the paid plan, or another method designated by us.
• 3.We may reject an application if we reasonably determine that the applicant may violate these Terms, there is a risk of misuse, the applicant or payment flow is subject to a Restricted Region or payment-provider restriction, or provision of the Service would otherwise be inappropriate. Unless required by law, we are not required to disclose the reason.
• 4.When a Paid Plan Agreement is formed, the previous free-plan status of the relevant Team ends.
• 5.The addition, change, departure, account deletion, suspension, or other circumstance of an individual Administrator does not by itself terminate the Paid Plan Agreement for the Team.
• 6.Unless an Administrator with the authority designated by us stops renewal in the manner specified by us, a Paid Plan Agreement automatically renews for successive periods equal to the applicable plan term.
• 7.A cancellation or renewal-stop procedure stops future renewal and does not immediately terminate the Paid Plan Agreement. For a monthly paid plan, the Team may use the paid plan until the last day of the month in which the renewal-stop procedure is completed, and the Paid Plan Agreement ends on that last day.
• 8.After a Paid Plan Agreement ends, the Team does not automatically move to a free plan. Article 16 governs the Team and its data after termination.
• 9.The fee applicable after renewal is the fee applicable to the Team at the time of renewal. Material changes to fees or other important contract terms are governed by Article 14 and applicable law.
• 10.If Stripe or another payment provider declines, revokes, or becomes unable to provide required payment services for the Team Customer or its jurisdiction, we may decline a paid-plan application or suspend or terminate the affected paid-plan functionality or Paid Plan Agreement where reasonably necessary, subject to applicable law.

Article 6. Coupons

• 1.We may issue coupons to provide discounted or promotional use of the Service.
• 2.Coupons may be used only in accordance with the conditions and expiration dates specified when issued.
• 3.A coupon may be used only by the User to whom it is issued and may not be assigned, lent, sold, or otherwise shared with a third party.
• 4.If a coupon is misused, we may invalidate it and take measures under Article 15 or other measures reasonably necessary.

Article 7. Integration with Third-Party Services

• 1.The Service may provide integration features with services, applications, or tools provided by third parties (“Third-Party Services”) for convenience or functional expansion.
• 2.Third-Party Services are provided independently from ALAKI and are subject to the terms of service, privacy policies, data-use terms, and other conditions established by their providers.
• 3.Before connecting a Third-Party Service to the Service, the User must review and accept the conditions applicable to that Third-Party Service.
• 4.We do not warrant the content, performance, accuracy, continuity, safety, legality, retention period, use for AI-model training or service improvement, processing country or region, or other matters of a Third-Party Service that are outside our reasonable control.
• 5.An integration may become unavailable because of a specification change, outage, discontinuation, account suspension, or other event involving a Third-Party Service that is beyond our reasonable control.
• 6.Nothing in this Article excludes responsibility that ALAKI may have under law or these Terms for integration functionality, authentication, authorization, access controls, or other parts of the Service that we manage. Where we are liable, Article 9 applies.

Article 7-2. AI Integration Features

• 1.We may provide features that use Model Context Protocol (MCP), APIs, plugins, extensions, or similar technical means to allow a generative-AI service, AI client, or other external tool selected by a User (an “AI Client”) to reference or read information in the Service, or to create, modify, delete, change status, assign responsibility, or otherwise change data or state in the Service (collectively, “Write Operations”). These features are the “AI Integration Features.”
• 2.The specific information, read access, and Write Operations contractually available through AI Integration Features are limited to the functionality we currently provide and the permissions granted to, or otherwise authorized for, the relevant User.
• 3.If we make Write Operations available, the User must use them in accordance with our authentication, authorization, settings, and other procedures and only within the permissions we authorize.
• 4.The existence in these Terms of provisions concerning MCP, APIs, plugins, extensions, Write Operations, or any other integration method does not mean that we currently provide, or promise to provide in the future, any particular integration method or feature. We may select, change, add, limit, suspend, or discontinue integration methods or features based on service status, technical specifications, security needs, Third-Party Service specifications, or other circumstances.
• 5.The specific data, read access, Write Operations, permissions, supported AI Clients, and integration methods available through AI Integration Features are determined through authentication or authorization screens, settings screens, help materials, or other methods designated by us.

Article 7-3. Authentication, Authorization, and Permissions

• 1.AI Integration Features must be used through authentication, authorization, settings, and other procedures designated by us.
• 2.A User may contractually reference or operate on information through AI Integration Features only to the extent the User is authorized to use that information within the Service.
• 3.Use of AI Integration Features does not grant the User new rights to Teams, Projects, Feedback, or other information that the User is not otherwise authorized to use.
• 4.We may change authentication methods, authorization methods, permission types, names, scope, grant or revocation methods, re-authentication or re-authorization requirements, and other specifications in response to security improvements, feature additions, technical changes, Third-Party Service changes, or other circumstances. If applicable law or Article 14 requires a procedure, we will follow that procedure.
• 5.Read permissions and Write Operation permissions may be managed separately by methods designated by us. We may establish different conditions for types of Write Operations depending on their target, significance, or other circumstances.
• 6.A User may disconnect an authorized AI Client using the method designated by us.

Article 7-4. Operations Through AI Clients

• 1.If a User grants an AI Client permission to operate on information in the Service, the AI Client may perform operations based on the User’s instructions or within a scope the User has previously configured or authorized.
• 2.An operation performed under valid authentication and authorization granted to a User is, in principle, treated as an operation performed under that User’s authority.
• 3.Paragraph 2 does not make a User responsible for an operation that should not have been permitted but was executed because of a defect in authentication, authorization, access control, or another part of the Service attributable to ALAKI. If ALAKI is liable for such defect, Article 9 applies.
• 4.Content created or proposed by generative AI may be inaccurate, incomplete, inappropriate, or unintended. Users must review the content and impact of AI Client operations before using them.
• 5.For operations we consider highly important or difficult to reverse, we may require additional confirmation, re-authentication, re-authorization, or other procedures.
• 6.We do not warrant the accuracy, completeness, legality, or fitness for a particular purpose of content generated by an AI Client. Where we are responsible under law or these Terms for the AI Integration Features that we provide, Article 9 applies.
• 7.Unless we expressly provide or guarantee otherwise, we do not guarantee cancellation, rollback, restoration of data, or preservation of a pre-operation state after a Write Operation by an AI Client creates, modifies, deletes, changes status, or otherwise changes information in the Service. Users must review the content and consequences of Write Operations before using AI Integration Features.

Article 7-5. Information Handling Through AI Integration Features

• 1.When a User uses AI Integration Features, an AI Client authorized by the User may obtain information from the Service within the authorized permissions.
• 2.Depending on the content, that information may include comments, information about web pages, images, attachment-related information, information about Users or third parties, and other information stored in the Service.
• 3.Such information may contain personal information, customer information, confidential information, trade secrets, non-public information, copyrighted works, or other information relating to third-party rights or interests.
• 4.Before allowing an AI Client to obtain or use information, the User must determine whether any authorization, consent, internal approval, notice, or other procedure is required to provide or allow use of that information by the external service, and must complete all required procedures.
• 5.Users must comply with any information-security policy, generative-AI policy, confidentiality obligation, third-party contract, or other condition applicable to them through their employer or other organization.
• 6.After an AI Client obtains information from the Service, storage, use, use for AI-model training or service improvement, processing country or region, onward transfer, subprocessors, and other handling may be governed by the terms of the AI Client provider.
• 7.Disconnecting an AI Client, expiration of access permission, or ending use of AI Integration Features does not mean that information already obtained by the AI Client or another Third-Party Service will be deleted. We do not control or guarantee the deletion, retention period, or other handling of information already obtained by such external service.
• 8.Text, images, comments, files, or other information created, registered, modified, stored, or transmitted in the Service through a Write Operation by an AI Client are treated as information created, registered, stored, or transmitted by the User through the Service, and Article 8 and other relevant provisions apply. The User must have the rights, licenses, consents, or other lawful basis necessary for storage, use, or third-party provision of that information before using the Write Operation.

Article 7-6. Management and Records of AI Integration Features

• 1.Users must appropriately manage authentication, authorization, and other security information relating to AI Integration Features and take reasonable care to prevent unauthorized third-party use.
• 2.If a User becomes aware of an unfamiliar AI Client connection or another risk of unauthorized access, the User must promptly disconnect the connection and contact us where appropriate.
• 3.To safely provide AI Integration Features, prevent misuse, investigate incidents, confirm operations, and operate the Service, we may record information such as the connected AI Client, granted permissions, access time, access target, executed operation, operation result, and other usage information.
• 4.If we reasonably determine that unauthorized access, misuse, a security problem, abnormal AI Client behavior, or another issue may interfere with safe provision of AI Integration Features, we may suspend all or part of those features or revoke a connection or access permission.
• 5.Unless there is an obvious error, authentication records, authorization records, access logs, operation logs, and other system records under our control may be treated as reasonable evidence for determining the existence, date and time, target, and content of connections, authentication, authorization, access, or operations involving AI Integration Features.

Article 8. Intellectual Property

• 1.Patent rights, trademark rights, copyrights, other intellectual-property rights, and all other rights in programs, software, designs, logos, text, images, documentation, databases, and other information that form part of the Service or are provided by us, excluding content created, registered, stored, or transmitted by Users through the Service, belong to ALAKI or the applicable licensor. The right to use the Service under these Terms does not transfer those rights to the User.
• 2.Except where expressly approved by us or permitted by law, Users must not modify, alter, reproduce, decompile, disassemble, reverse engineer, or otherwise analyze the Service, or attempt to improperly obtain source code or other technical information.
• 3.Users must not improperly obtain, reproduce, modify, analyze, disclose to a third party, or use for development or provision of the same or a similar service or product any source code, program, algorithm, database structure, non-public specification, design information, technical information, trade secret, or other non-public information learned through use of the Service, except with our prior consent or as permitted by law.
• 4.Rights in text, images, comments, files, and other content created, registered, stored, or transmitted by Users through the Service (“User Content”) remain with the User, Team Customer, or other rights holder. ALAKI may host, reproduce, transmit, display, process, and otherwise use User Content solely to the extent reasonably necessary to provide, operate, maintain, secure, support, administer, and properly provide the Service, enforce these Terms, protect the Service and its Users, or comply with applicable law, in each case subject to the Privacy Policy. Users must have the rights or permissions necessary to use User Content in the Service and must ensure that User Content does not infringe third-party rights.
• 5.When using User Content or other information stored in the Service through AI Integration Features or other external-service integrations, Users must have the required intellectual-property rights or permissions for that use.
• 6.For text, images, programs, or other information generated by an AI Client or other Third-Party Service, we do not warrant that any intellectual-property right will arise, that the User will acquire such right, or that the generated information will not infringe third-party rights.

Article 9. Disclaimers and Limitation of Liability

• 1.We are not liable to a User, Team Customer, or third party for broken links, display shifts, character corruption, loss, damage, modification, or similar events affecting websites or other objects handled through the Service or data in the Service, unless attributable to ALAKI.
• 2.We are not liable for loss arising from suspension, interruption, modification, feature suspension or discontinuation, or termination of the Service under Articles 10, 11, or 17, unless attributable to ALAKI.
• 3.If damage is caused by our ordinary negligence, our liability is limited to direct, ordinary, and actually incurred damage that has an adequate causal relationship with the event attributable to us. We are not liable for lost profits, indirect damage, special damage, consequential damage, or similar loss.
• 4.For damage caused by our ordinary negligence, our aggregate liability is capped as follows. For each affected Paid Plan Agreement, our aggregate liability to the relevant Team Customer and the Users participating in the relevant Team for all claims arising from the same or related events is capped at the higher of (a) the total Service fees actually received by us under that Paid Plan Agreement during the six months preceding the event giving rise to the damage and (b) JPY 1,000. For use unrelated to a Paid Plan Agreement, our aggregate liability to the relevant User under the relevant User Agreement for all claims arising from the same or related events is JPY 1,000. These caps apply regardless of the number of causes of action, legal theories, or claims asserted by the same affected contractual group.
• 5.The limitation in paragraph 4 does not apply to damage caused by our willful misconduct or gross negligence or where applicable law does not permit exclusion or limitation of liability.
• 6.We are not liable for damage caused by natural disaster, fire, power failure, telecommunications or internet outage, cyberattack, enactment or change of law or administrative measures, failure of a Third-Party Service, or another event beyond our reasonable control, unless attributable to ALAKI.
• 7.Users should appropriately manage outside the Service any data they held before registration or can independently preserve. We are not liable for loss, damage, modification, or leakage of data caused by the User, third-party misconduct, force majeure, or another cause not attributable to ALAKI.
• 8.We do not warrant the accuracy, completeness, currency, reliability, fitness for a particular purpose, or other characteristics of information provided through the Service. Users must review information as appropriate for its nature and intended use. If we are liable under law or these Terms, the limitations in this Article apply.
• 9.We do not warrant uninterrupted availability, absence of interruption, suspension, error, or defect, or operation in a particular environment, unless we separately provide a service-level commitment in writing or electronic form.
• 10.Any exclusion or limitation of our liability in these Terms does not apply in cases of our willful misconduct or gross negligence or where liability cannot be excluded or limited under applicable law.

Article 10. Suspension or Interruption of the Service

• 1.We may suspend or interrupt all or part of the Service without prior notice to a User or Team Customer if: (a) maintenance, inspection, repair, update, or modification is required; (b) natural disaster, power failure, telecommunications outage, or other force majeure occurs; (c) fire, accident, or another event makes provision difficult; (d) cyberattack, unauthorized access, or another actual or potential security issue occurs; (e) there is a law, order, request, or similar action of a government, administrative, or judicial authority; or (f) we reasonably determine suspension or interruption is necessary for safe provision, operation, or maintenance of the Service or to protect ALAKI, Users, Team Customers, or third parties.
• 2.If damage results from a suspension or interruption under this Article, we are not liable unless the damage is attributable to ALAKI. Where we are liable, Article 9 applies.

Article 11. Discontinuation of the Service

• 1.If we discontinue the Service as a whole, we will in principle notify Users and Team Customers at least 30 days before the planned discontinuation date using the method in Article 13. Notice to a Team Customer may be given as provided in Article 13.5.
• 2.Despite paragraph 1, if early discontinuation is reasonably necessary because of law or administrative measures, a serious security issue, disaster, shutdown of communications or system infrastructure, discontinuation of a Third-Party Service, circumstances that make business continuation materially difficult, or another unavoidable circumstance, we may shorten the notice period or discontinue without prior notice.
• 3.A change, suspension, or discontinuation of an individual feature, specification, integration, or other part of the Service is not a discontinuation of the Service as a whole and is governed by Article 17.
• 4.Before discontinuation, Users should review required User Content and other data within the features then provided by us and preserve available information outside the Service where appropriate.
• 5.Unless required by law or separately agreed with a User or Team Customer, we are not required to provide data conversion, export, migration to another service, an alternative service, or other individualized transition assistance when the Service is discontinued.
• 6.Article 9 applies to our liability for damage arising from discontinuation of the Service.

Article 12. Use of Generative AI

• 1.The Service or a Third-Party Service integrated with it may provide functions that use generative AI.
• 2.Information, content, and other outputs generated by generative AI (“AI Output”) may contain false, inaccurate, outdated, incomplete, inappropriate, or unintended content.
• 3.Before using AI Output for an important decision, creation or modification of information in the Service, implementation on a website, provision to a third party, or another purpose, the User must review its accuracy, legality, non-infringement of third-party rights, and other relevant matters and consider its potential impact.
• 4.We do not warrant the accuracy, completeness, currency, usefulness, fitness for a particular purpose, legality, or non-infringement of intellectual-property, privacy, or other third-party rights of AI Output.
• 5.We are not liable for damage arising from an outage, specification, output, processing, specification change, suspension, or discontinuation of an external AI Client or other Third-Party Service that is outside our reasonable control, unless attributable to ALAKI.
• 6.When using generative AI or an AI Client to operate on information in the Service, the User must review the content and impact of the operation. Articles 7-2 through 7-6 apply to AI Integration Features.
• 7.If we reasonably determine that AI Output stored in the Service violates law, public order, third-party rights, or these Terms, we may take measures including deletion to the extent reasonably necessary. If we are liable for AI Integration Features, authentication, authorization, access controls, or other parts of the Service that we manage, Article 9 applies.

Article 13. Notices from ALAKI

• 1.Unless law or these Terms provide otherwise, we may notify Users of matters we consider necessary by posting on the Site, email, written notice, or another method we consider appropriate.
• 2.Unless law or these Terms provide otherwise, one of the methods in paragraph 1 is sufficient and we are not required to use multiple methods.
• 3.A notice posted on the Site takes effect when posted. An email or written notice is deemed received when it would ordinarily have reached the recipient.
• 4.Users must promptly update registered email addresses and other contact information when they change. If a User fails to do so and therefore does not receive a notice, the notice is deemed received when it would ordinarily have reached the User.
• 5.Unless law or these Terms provide otherwise, notice to a Team Customer may be given by any method in paragraph 1 to any Administrator of the Team, a registered Team contact or billing contact, or another contact designated by us, and such notice is treated as notice to the Team Customer.

Article 14. Changes to These Terms

• 1.To the extent permitted by applicable law, we may change these Terms if the change is in the general interests of Users and Team Customers, or if the change is not contrary to the purpose of the User Agreement or Paid Plan Agreement and is reasonable in light of the necessity of the change, the appropriateness of the revised terms, and other relevant circumstances.
• 2.When changing these Terms, we will inform Users and Team Customers, using the methods in Article 13, that the Terms are being changed, the content of the revised Terms, and the effective date. Article 13.5 applies to notice to a Team Customer.
• 3.A change takes effect on the effective date specified by us.
• 4.If a change to these Terms causes damage to a User or Team Customer, we are not liable unless the damage is attributable to ALAKI. Where we are liable, Article 9 applies.

Article 15. Suspension and Termination

• 1.If a User or Team Customer falls within any of the following circumstances, or if we reasonably determine that action is necessary to operate the Service safely and appropriately, protect third-party rights or interests, or prevent or limit damage, we may, depending on the subject, nature, and impact of the issue and without prior notice or demand, restrict or suspend all or part of the Service or a Team, invalidate an account or authentication information, suspend an external-service or AI Client connection, or take other measures we consider necessary: (a) breach of these Terms; (b) failure to pay amounts due under the User Agreement or Paid Plan Agreement; (c) false, incorrect, or materially incomplete information submitted to us; (d) unauthorized access, misuse, or conduct that harms or may harm Service security; (e) unauthorized use or risk of unauthorized use of accounts, authentication information, access tokens, or other access information; (f) interference with operation, excessive system or network load, or conduct causing loss or disadvantage to other Users, Team Customers, or third parties; (g) violation of law, public order, these Terms, or third-party rights or interests; or (h) another comparable circumstance for which we reasonably determine action is necessary for safe and appropriate operation.
• 2.We may terminate a User Agreement or Paid Plan Agreement without prior notice or demand if the User or Team Customer: (a) materially breaches these Terms; (b) fails to cure a breach after requested to do so or repeatedly breaches these Terms; (c) fails to pay an amount due after the due date; (d) makes a materially false statement or other fraudulent submission to us; (e) engages in unauthorized access, misuse, security-harming conduct, or other conduct causing serious harm or risk to ALAKI, another User, a Team Customer, or a third party; (f) becomes subject to bankruptcy, civil rehabilitation, corporate reorganization, special liquidation, or similar insolvency proceedings; (g) becomes subject to attachment, provisional attachment, injunction, compulsory execution, auction, or similar process, or tax delinquency proceedings; (h) suspends payment, becomes unable to pay debts, has a dishonored bill or check, or experiences similar material credit deterioration; (i) resolves to dissolve, stops or discontinues all or a material part of its business, or has material difficulty continuing business; (j) suffers material deterioration in financial or credit condition creating serious concern regarding performance; (k) is found to be an antisocial force or related to an antisocial force; or (l) another comparable circumstance arises and we reasonably determine that the relationship of trust is impaired and continuation is difficult. If serious conduct by a User makes continuation of a Team’s Paid Plan Agreement difficult, we may also terminate that Paid Plan Agreement.
• 3.If action under paragraphs 1 or 2 against the last Administrator of a Team leaves the Team with no Administrator, we may suspend the Team and terminate its Paid Plan Agreement.
• 4.After taking action under paragraph 1, we may investigate and, depending on the result and other circumstances, continue, change, or lift the action, or terminate under paragraph 2. Unless required by law, we are not obligated to conduct or disclose an investigation, disclose detailed reasons, or provide an individualized opportunity to be heard.
• 5.Measures or termination under this Article do not affect payment obligations that accrued before the measure or termination.
• 6.If we terminate a User Agreement or Paid Plan Agreement under this Article, all monetary obligations then owed to us under these Terms, the User Agreement, or the Paid Plan Agreement become immediately due and payable.
• 7.Measures or termination under this Article do not prevent us from collecting unpaid amounts, claiming damages, or exercising other rights under law or these Terms.

Article 16. Measures After Termination

• 1.When an individual User Agreement ends because of withdrawal, account deletion, termination under Article 15, or another reason, that User may no longer use the Service after termination.
• 2.Termination of an individual User Agreement does not by itself terminate a Paid Plan Agreement for a Team in which the User participated and does not by itself delete User Content or other data stored in that Team.
• 3.If one Administrator’s User Agreement ends, the Administrator leaves, deletes an account, is suspended, or otherwise ceases participation, the Team’s Paid Plan Agreement does not end merely for that reason if another Administrator remains.
• 4.The end date of a Paid Plan Agreement following cancellation or renewal stop is governed by Article 5.
• 5.When a Paid Plan Agreement ends, the Team does not automatically move to a free plan, and Users of the Team may no longer use the Team’s Service functions or data after termination.
• 6.After a Paid Plan Agreement ends, User Content and other data stored in the Team will be made unavailable through the Service and will be deleted from active Service systems according to the methods and timing designated by us. We do not guarantee or undertake restoration after termination or deletion, including restoration from backups. Paragraph 7 applies to information that we retain for the purposes stated there.
• 7.Despite paragraph 6, we may retain for the period reasonably necessary information required to be retained by law, payment or billing records, security logs, records needed to prevent misuse or handle disputes, and other information that we need to retain for legal compliance or proper operation of the Service.
• 8.Before a Paid Plan Agreement ends, Users should review information they need within the features then provided and preserve it outside the Service where appropriate.
• 9.Unless required by law or separately agreed by us with a User or Team Customer, we are not obligated after termination of a Paid Plan Agreement to retain, return, restore, export, convert, migrate to another service, or otherwise individually handle or support User Content or other data.
• 10.Article 9 applies to our liability for damage arising from suspension of use, deletion of data, or other measures under this Article after a User Agreement or Paid Plan Agreement ends.

Article 17. Changes to Service Content, Specifications, and Individual Features

• 1.We may change, add, limit, suspend, replace, or discontinue the content, specifications, functions, screens, delivery methods, supported environments, AI Integration Features, or other individual features or specifications of the Service in response to service improvements, feature additions, operational or technical needs, security needs, usage, Third-Party Service specification changes, or other circumstances.
• 2.A change, suspension, or discontinuation of an individual feature or specification under paragraph 1 is not a discontinuation of the Service as a whole under Article 11.
• 3.Unless applicable law or Article 14 requires a procedure, we are not required to give individualized advance notice of a change, limitation, suspension, or discontinuation under paragraphs 1 and 2. We may provide notice under Article 13 if we consider it appropriate.
• 4.After a change under this Article, we do not warrant that prior functionality, specifications, performance, operation methods, AI Integration Features, compatibility with Third-Party Services, or other conditions will be maintained.
• 5.If the Site or other materials describe a feature as “planned,” “under development,” “coming soon,” or similar, we do not guarantee implementation, availability, timing, or content and may change or cancel the plan.
• 6.Material changes to fees or other important terms of a User Agreement or Paid Plan Agreement are governed by Article 14 and applicable law.
• 7.Article 9 applies to our liability for damage caused by a change, suspension, discontinuation, or other measure under this Article.

Article 18. Prohibited Conduct

• 1.Violate any law or public order or morals.
• 2.Infringe or violate any intellectual-property right, privacy right, honor or reputation, credit, portrait/image right, or other right or interest of ALAKI, another User, or any third party.
• 3.Interfere with or threaten the operation or maintenance of the Service.
• 4.Impose excessive load on the Service, our network or systems, AI Integration Features, related equipment, or Third-Party Services, or improperly or excessively consume computing resources, communications resources, AI usage, external-service usage, fees, or other resources or costs.
• 5.Access or attempt to access the Service, our network or systems, APIs, AI Integration Features, or related systems or functions without authorization.
• 6.Unless expressly permitted by us, including to the extent expressly authorized under our then-current Vulnerability Disclosure Policy, reverse engineer, decompile, disassemble, conduct vulnerability assessments or penetration tests, or perform similar analysis, investigation, or testing of the Service.
• 7.Impersonate another User or third party.
• 8.Allow a third party to use the User’s account, ID, authentication information, or other authority to use the Service, except where we permit it.
• 9.Use the Service for advertising, promotion, solicitation, or sales by a method not approved by us in advance.
• 10.Collect, obtain, or store information about other Users or third parties without lawful authority or legitimate purpose.
• 11.Send, store, or provide through the Service information that infringes the rights or interests of ALAKI or a third party.
• 12.Alter, delete, or otherwise improperly modify information available through the Service without lawful authority.
• 13.Cooperate with, participate in, maintain, operate, manage, or provide benefits to organized crime groups, antisocial forces, terrorist organizations, or similar groups.
• 14.Directly or indirectly carry out, cause, encourage, facilitate, or cause another person to carry out any other prohibited conduct in this Article.
• 15.Access or use the Site, Service, APIs, AI Integration Features, or related systems or functions by a method other than one provided or expressly authorized by us.
• 16.Use, transmit, store, provide, or facilitate the use of computer viruses, malware, harmful programs, code, data, or information.
• 17.Improperly share an account among multiple persons or assign, lend, sell, or otherwise transfer an account to a third party.
• 18.Transfer, lend, or allow use of one Team by another organization, group, or person that should reasonably use a separate Team, or otherwise improperly circumvent pricing plans or usage conditions.
• 19.Insult, threaten, harass, intimidate, make excessive demands of, or otherwise engage in customer harassment toward the Service, ALAKI, our personnel, or Users.
• 20.Use false factual statements or information not grounded in fact to defame or unlawfully damage the reputation or credibility of ALAKI, the Service, our personnel, other Users, or third parties.
• 21.Engage in conduct that violates public order or morals or is otherwise materially inappropriate in the context of the Service or the User’s relationship with ALAKI.
• 22.Use AI Integration Features to reference, obtain, create, modify, delete, or otherwise operate on information beyond the permissions granted to the User or the permissions authorized for the AI Client, or cause or attempt to cause an AI Client or other third party to do so.
• 23.Improperly obtain, use, reproduce, provide, assign, lend, sell, publish, or disclose an ID, password, API key, access token, refresh token, authorization code, client secret, session information, or other authentication or authorization information relating to the Service or AI Integration Features, except for legitimate use through methods designated by us.
• 24.Circumvent, disable, modify, break, or attempt to bypass authentication, authorization, access controls, usage limits, rate limits, confirmation procedures, safety mechanisms, or other technical or security restrictions in the Service or AI Integration Features.
• 25.Use an unauthorized AI Client, plugin, extension, program, automation tool, or other means to access the Service or AI Integration Features or to execute or cause unauthorized requests, instructions, or operations.
• 26.Use Prompt Injection, whether direct or indirect, Jailbreak, Tool Poisoning, or similar techniques to cause an AI Client, generative AI system, AI Integration Feature, or other system to disregard, bypass, or alter instructions, safety mechanisms, permission controls, or other restrictions; obtain confidential or unauthorized information; or execute or attempt unintended or unauthorized operations.
• 27.For an improper purpose, spoof, tamper with, replace, poison, or otherwise manipulate an AI Client, server used for AI Integration Features, tool, API, plugin, extension, tool definition, schema, resource, prompt, metadata, response, or other information or function used by AI Integration Features in order to cause an AI Client, generative AI, User, or the Service to make an incorrect decision, grant improper authority, or perform an improper operation.
• 28.Without required authority, license, consent, internal approval, or other lawful basis, use AI Integration Features or another external-service integration to cause a Third-Party Service to obtain, transmit, store, or use a third party’s personal information, confidential information, trade secret, non-public information, or other information relating to third-party rights or interests.
• 29.Use AI Integration Features to commit unauthorized access to the Service or a third-party system or otherwise violate law or these Terms, or cause an AI Client or third party to do so.
• 30.Use AI Integration Features to improperly obtain, damage, delete, modify, leak, transmit, or otherwise mishandle data, accounts, networks, systems, or other information assets of ALAKI, another User, or a third party.
• 31.Use a bot, script, AI agent, API, plugin, extension, or other automated means to make repetitive or large-scale requests, processing, or operations materially beyond normal use, or to improperly consume service quotas, processing capacity, computing resources, communications resources, or costs of the Service or a Third-Party Service.
• 32.For an improper purpose, bulk obtain, reproduce, extract, collect, or otherwise use information or functionality provided through the Service, APIs, or AI Integration Features.
• 33.Harm or threaten the security, confidentiality, integrity, availability, or normal operation of AI Integration Features or the Service.
• 34.Use the Service in, from, or primarily for the benefit of a Restricted Region, knowingly use the Service in a manner prohibited under Article 2.5, circumvent regional, payment, or sanctions restrictions through a VPN, proxy, false address, false billing information, or other means, or otherwise violate the Restricted Regions List.
• 35.Use the Service in violation of applicable sanctions, export-control, re-export-control, denied-party, or anti-corruption laws, or for a transaction or counterparty prohibited by those laws.
• 36.Engage in conduct comparable to the foregoing that we reasonably determine must be prohibited to protect safe and appropriate operation of the Service, prevent misuse, or protect the rights or interests of ALAKI, Users, or third parties.

Article 19. Response to Prohibited Conduct and Damages

• 1.If a User engages in prohibited conduct under Article 18, we may take measures under Article 15, including restriction or suspension of all or part of the Service, invalidation of an account or authentication information, suspension of an external-service or AI Client connection, or termination of a User Agreement or Paid Plan Agreement. If the conduct violates law or infringes rights or interests of ALAKI, another User, or a third party, we may also make reports or disclosures to investigative, administrative, or other competent authorities and take other legal action as reasonably necessary.
• 2.If prohibited conduct under Article 18 attributable to a User causes damage to ALAKI, the User must compensate ALAKI, to the extent permitted by law, for damage having an adequate causal relationship with that conduct.
• 3.Such damage may include, to the extent reasonable and necessary in responding to the prohibited conduct: (a) investigation, log analysis, evidence preservation, forensics, and determination of cause or impact; (b) recovery, repair, resetting, invalidation, or reissuance of systems, data, accounts, authentication information, access tokens, permissions, or similar assets; (c) improper or excessive server, cloud, communications, API, generative-AI, AI Client, or other external-service fees; (d) reasonable staff and personnel response costs beyond ordinary business operations; (e) notices, explanations, and customer or third-party response; (f) reports, filings, explanations, and inquiries involving administrative, investigative, or other competent authorities; (g) damages, settlement amounts, compromise payments, or other amounts reasonably paid because of third-party claims or proceedings; (h) reasonable costs of attorneys, patent attorneys, accountants, security experts, forensic providers, and other specialists; (i) business loss resulting from service interruption, degradation, data damage or leakage, or other loss compensable under applicable law; and (j) other reasonable and necessary costs or loss incurred to respond to the conduct or restore or protect our rights or interests.
• 4.If prohibited conduct causes ALAKI to face a claim, objection, lawsuit, administrative investigation, or other assertion by another User, business partner, or third party, the User must provide reasonably necessary information and cooperation and compensate ALAKI for damage and reasonable response costs caused by conduct attributable to the User.
• 5.To the extent permitted by applicable law, if a User intentionally engages in any of the following serious security violations, JPY 500,000 constitutes agreed liquidated damages for ALAKI’s reasonably anticipated initial investigation, containment, evidence-preservation, remediation, and response costs for one incident or a series of related acts: (a) unauthorized access or attempted unauthorized access to the Service, APIs, AI Integration Features, our network or systems, or related systems or functions; (b) improper acquisition, use, provision, assignment, sale, publication, or other improper handling of IDs, passwords, API keys, access tokens, refresh tokens, authorization codes, client secrets, or other authentication or authorization information; (c) improper circumvention, disabling, or breaking of authentication, authorization, access controls, usage limits, rate limits, confirmation procedures, or other security or technical restrictions; (d) use of Prompt Injection, Jailbreak, Tool Poisoning, or similar techniques to obtain unauthorized information, disclose confidential information, bypass restrictions, or execute unintended or unauthorized operations; (e) improper spoofing, tampering, replacement, or poisoning of AI Clients, servers, tools, APIs, plugins, extensions, tool definitions, schemas, resources, or other information or functions relating to AI Integration Features in order to cause improper decisions or operations; (f) improper acquisition, viewing, damage, deletion, modification, leakage, or transmission of data, accounts, networks, systems, or other information assets of ALAKI, another User, another Team Customer, or a third party; (g) abusive use of bots, scripts, AI agents, APIs, plugins, extensions, or other automation to improperly or materially consume processing capacity, quotas, computing resources, communications resources, or costs of the Service or a Third-Party Service; or (h) comparable conduct that materially harms the security, confidentiality, integrity, or availability of the Service, APIs, or AI Integration Features.
• 6.If the User in paragraph 5 is a director, officer, employee, contractor, or other person authorized by a Team Customer to use the Service, and the violation was committed in connection with that Team’s use of the Service, the Team Customer is jointly and severally liable with the User for the liquidated-damages obligation in paragraph 5 to the extent permitted by applicable law. The amount in paragraph 5 is allocated to the categories of initial response costs described there and does not prevent ALAKI from recovering separately proven damage or costs caused by the same conduct to the extent not compensated by that amount. Any amount paid by one jointly liable party reduces the same obligation of the other to the extent paid, and ALAKI may not obtain duplicate recovery for the same damage or cost.
• 7.Paragraphs 5 and 6 do not prevent us from restricting or suspending use, terminating a User Agreement or Paid Plan Agreement, collecting unpaid amounts, or exercising other rights under law or these Terms.
• 8.Obligations under this Article relating to prohibited conduct occurring before termination or account deletion survive termination of a User Agreement or Paid Plan Agreement and deletion of the User’s account.
• 9.If measures under Article 15 or this Article cause damage to a User, Team Customer, or third party, we are not liable unless the damage is attributable to ALAKI. Where we are liable, Article 9 applies.

Article 20. Intellectual-Property Infringement

• 1.If a User violates Article 8 and infringes our intellectual-property or other rights, we may seek damages under Article 19 and may also seek injunctive relief, restitution of unjust enrichment, and other remedies available under applicable law.
• 2.If a User’s infringement of a third party’s intellectual-property or other rights causes damage or reasonable response costs to ALAKI, Article 19 applies.
• 3.Nothing in this Article limits any statutory presumption or method of calculating damages or other right available to us under applicable patent, copyright, trademark, or other law.
• 4.This Article does not limit rights we may exercise under Articles 15, 18, 19, other provisions of these Terms, or applicable law.

Article 21. Governing Law and Jurisdiction

• 1.These Terms, each User Agreement, each Paid Plan Agreement, the Site, and the Service are governed by and construed in accordance with the laws of Japan, without regard to conflict-of-laws principles.
• 2.To the extent an exclusive forum agreement is legally permitted, the Osaka Summary Court or Osaka District Court, depending on the amount and nature of the claim, has exclusive jurisdiction as the court of first instance over any dispute arising out of or relating to these Terms, a User Agreement, a Paid Plan Agreement, the Site, or the Service between ALAKI and a User or Team Customer.
• 3.Paragraph 2 does not apply to the extent applicable law does not permit such exclusive jurisdiction.

Article 22. Miscellaneous

• 1.If any provision of these Terms is held invalid or unenforceable by law or by a court or other competent authority, the remaining provisions remain in effect.
• 2.If these Terms conflict with separate terms expressly agreed in writing or electronic form between ALAKI and a User or Team Customer, the separate terms control. Oral explanations, responses, guidance, or other statements by our personnel do not amend these Terms, a User Agreement, or a Paid Plan Agreement unless expressly agreed by us in writing or electronic form.
• 3.A User or Team Customer may not assign, transfer, grant security over, or otherwise dispose of its contractual status or rights or obligations under these Terms, a User Agreement, or a Paid Plan Agreement without our prior written consent.
• 4.If we transfer the business relating to the Service to a third party through a business transfer, company split, merger, or other business succession, we may transfer contractual status, rights and obligations under these Terms, User Agreements, and Paid Plan Agreements, together with information necessary to provide the Service, to the successor in accordance with applicable law.
• 5.A failure or delay by us in exercising any right under these Terms, a User Agreement, or a Paid Plan Agreement does not constitute a waiver.
• 6.Articles 8, 9, 16, 19, 20, 21, this Article, and any other provision that by its nature should survive remain effective after termination of a User Agreement or Paid Plan Agreement.
• 7.To the extent ALAKI processes Customer Personal Data on behalf of a Team Customer, the DPA is incorporated into and forms part of these Terms. If these Terms conflict with the DPA solely as to such processing, the DPA controls for that processing. The DPA does not expand the scope of the Service or create data-export, restoration, support, audit, or other obligations beyond those expressly stated in the DPA.
• 8.The Restricted Regions List supplements Article 2 and may be updated from time to time to reflect legal, sanctions, export-control, security, or payment-provider restrictions. If an update requires notice, consent, or other procedure under applicable law or Article 14, we will follow that procedure.
• 9.These Terms are the governing English-language terms for the global English version of MONJI. If a translation of these Terms is made available for convenience, the English version controls to the extent permitted by applicable law.

Data Processing Addendum (DPA)

Restricted Regions List