MONJI+

User Support

Your go-to support page for troubleshooting and getting the most out of MONJI+

Feedback

Simply load a URL and comment right in the browser.
No more Excel sheets, handwritten notes, or phone calls.
イメージ

No more "missed feedback" or "work delays".

We clear the common stress of web updates in one go.

Create & Send Feedback

  • Documenting fixes in PowerPoint or Excel, exporting to PDF, emailing, then confirming by phone—
    you’re buried in low-productivity work...
  • Fixes keep coming back different from what you intended, and the work never ends...
  • And of course, when you’re busiest,
    you get calls just to confirm instructions...
  • After sending a request, you still get
    “Any update on that fix?” — unnecessary follow-ups...

Receiving & Handling Feedback

  • You can’t tell where the instructions are written,
    wasting over 10 minutes just searching...
  • Feedback come by phone so often that
    your work gets interrupted repeatedly...
  • Images and handwritten notes are scattered,
    making the request hard to decipher...
  • You can’t track progress on fixes,
    leading to missed tasks and rework...

With MONJI+,

Reduce the time spent on edit feedback by 1/5.

  • Excel, handwritten notes, PowerPoint, PDFs, emails…you don’t need any of them

  • Everyone can track progress in real time—no more “I didn’t know”

  • Fewer back-and-forth cycles for feedback, reviews, and fixes → cut review time to 1/5 and reduce human errors

Both "Create & Send" and "Receive & Respond" to feedback in just 3 steps

Create & Send Feedback

Step
01

Load the webpage

Just enter the URL to instantly generate a screenshot. No need to capture screenshots, paste them into Excel, or print anything.

Step
02

Write your feedback

Write directly on the webpage in your browser to complete the feedback.
This prevents the miscommunication and misunderstandings common with handwritten notes or phone calls.

Step
03

Send to the assignee

Click Send and the assignee is notified automatically.
No more emailing Excel files or calling after a fax—all that friction disappears.

Receiving & Handling Feedback

Step
01

Open the feedback

Simply click the URL to access the feedback instantly. No Excel, PowerPoint, or walking over to check a fax.

Step
02

Review and apply fixes

You can see what needs to be fixed at a glance, eliminating rework caused by misunderstandings. No more unreadable fax text or forgotten phone notes.

Step
03

Report completion

Once the fix is done, switch the assignee and the report is complete. No emails or phone updates needed.

Feedback completed!

Useful across every stage of website operations

  • Design
    Make feedback clear and visual to prevent rework from misalignment.
  • Testing
    Manage feedback across multiple projects in one place.
    See progress at a glance.
  • Improvement & Updates
    Accumulated feedback become actionable insights for future improvements.

Use cases by industry

Use case 1

Use for feedback from clients to web production agencies

Use for feedback from clients to web production agencies

Use case 2

Use for design confirmation feedback from web production agencies to clients

Use for design confirmation feedback from web production agencies to clients

Use case 3

Use for proposing update content from advertising agencies to clients

Use for proposing update content from advertising agencies to clients

Features of “Feedback”

  • Loading target items

    • Websites / File Upload

      Websites / File Upload

      Simply load a website by entering its URL or upload a file to easily create screenshots.

    • Simultaneous loading of multiple URLs

      Simultaneous loading of multiple URLs

      Load up to 5 web pages at once, saving time by eliminating the need to repeatedly load each page when multiple feedback are required.

    • Simultaneous loading of multiple files

      Simultaneous loading of multiple files

      Upload up to 5 files at once. Skip uploading them one by one.

    • Loading websites with custom size

      Loading websites with custom size

      Specify the window size in pixels to check how the site appears at specific display sizes while creating feedback.

    • Basic authentication support for websites

      Basic authentication support for websites

      Even for websites protected by basic authentication, simply enter the ID and password to load them as usual.

    • Multi-page PDF loading

      Multi-page PDF loading

      Load multi-page PDFs and automatically convert each page into a screenshot to create feedback per page.

    • Easy website loading with MONJI-izm (Chrome extension)

      Easy website loading with MONJI-izm (Chrome extension)

      A Chrome extension that lets you load the website you’re viewing with a single click. The loading speed is also twice as fast as the traditional method.

  • Creating / Viewing feedback

    • Area selection

      Area selection

      Select and highlight the part you want to feedback by drawing a rectangle directly on the screen. This makes the target clear and helps prevent misunderstandings.

    • Proofreading marks

      Proofreading marks

      Common proofreading marks used in design work—such as line break, period, and delete —are pre-registered. This reduces input time and improves both the speed and accuracy of feedback.

    • Hand-drawn marker

      Hand-drawn marker

      Draw freely by hand to quickly share visual nuances that are difficult to express in words.

    • GoodJob

      GoodJob

      Express appreciation for a design with three levels of stamps—Excellent, Great, and Good. MONJI+ fosters a positive feedback culture within your team.

    • Zoom in / out on feedback targets

      Zoom in / out on feedback targets

      Adjust the display scale of loaded pages or files as needed—no need to shrink images or PDFs before uploading.

    • Priority / Deadline setting

      Priority / Deadline setting

      Set a priority and deadline for each feedback. You can easily understand the order of tasks by sorting them on the feedback list page.

    • Point input

      Point input

      Add overall notes, cautions, or words of appreciation to an entire feedback. Using these as shared comments helps improve communication within your team.

    • Collaborative editing

      Collaborative editing

      Created feedback can be edited or updated by anyone later. This allows supervisors to refine content or add questions and supplementary notes when needed.

    • Duplicate and move

      Duplicate and move

      Created feedback can be duplicated and moved directly to another project. This eliminates the need for manual copying and greatly improves work efficiency.

    • Sort pages

      Sort pages

      Rearrange pages in one click to keep them in the order that works best for you. No need to delete and reload pages just to change the order.

    • Comment color coding

      Comment color coding

      Comments can be color-coded in five different colors. By setting color rules in advance, even a large number of comments remain easy to distinguish and understand.

    • Comment priority / Due date setting

      Comment priority / Due date setting

      Each comment can be assigned a priority and due date. Even when there are many comments, this clarifies the order of importance and allows you to proceed with feedback tasks efficiently and without confusion.

    • Comment order sorting

      Comment order sorting

      Created comments can be freely rearranged later. You can edit the order to match priorities or the natural flow of communication.

    • Attach images to comments

      Attach images to comments

      Files such as images, videos, or PDFs can be attached to comments, allowing information that is difficult to express in text to be communicated visually and accurately.

    • Reply to comments

      Reply to comments

      Questions and confirmations can be replied to directly within comments, allowing all feedback-related communication to be completed inside MONJI+. This eliminates the need for external tools and enables smoother collaboration.

    • Comment progress management

      Comment progress management

      Each comment can be marked as Feedback completed, Confirmed, or No feedback needed. This allows progress to be tracked at a glance, preventing oversights and duplication while improving overall workflow efficiency.

    • Toggle full comment display

      Toggle full comment display

      Comment text can be switched between partial view and full view with a single click, making it easy to review even long comments as needed.

    • Comment text input

      Comment text input

      Feedback details can be entered as text. Formatting options such as bold, underline, strikethrough, text color, and hyperlinks are also available.

    • コメントの絞り込み

      コメントの絞り込み

      コメントの進捗状況(「修正未完了」「確認未完了」「修正不要」)での絞り込みが可能。対応状況が一目で把握でき、作業の抜け漏れを防ぎます。

  • Sending feedback

    • Attach message when sending

      Attach message when sending

      A message can be attached when sending a feedback. The message appears in the Notifications section of MONJI+, helping facilitate smooth communication.

    • Issue viewing URL

      Issue viewing URL

      A dedicated URL for a created feedback can be issued with a single click. Viewing restrictions can also be set, ensuring secure access.

    • Send to external tools

      Send to external tools

      Created feedback can be sent to Slack or Chatwork. Integration with the tools you already use makes sharing and confirmation even more efficient.

  • Managing feedback content

    • Feedback list

      Feedback list

      A high-performance Feedback List screen supports various filtering and sorting options. Thumbnails provide an at-a-glance overview, making progress management smoother and more efficient.

    • Draft list

      Draft list

      Feedback in progress can be viewed in a list. Draft feedback are visible only to you, not to other members or guests, allowing you to work securely and preventing forgotten submissions.

    • Due date calendar

      Due date calendar

      Feedback can be intuitively managed in a calendar view. Two display options — monthly and biweekly — make it easy to grasp overall schedules and manage short-term progress.

    • Feedback list filtering / sorting

      Feedback list filtering / sorting

      On the feedback list screen, you can filter by status, owner, or assignee, and sort by update date, creation date, priority, or due date. This makes it easy to quickly find the feedback you need.

    • Quick edit from the feedback list

      Quick edit from the feedback list

      Feedback can be quickly edited with a single click, without opening the edit screen. You can easily update items such as title, assignee, visibility, priority, and due date.

    • Update notifications

      Update notifications

      Receive notifications in MONJI+ for feedback you’re assigned to, involved in, or have sent. Helps prevent oversights and keeps responses smooth.

Related features

イメージ画像

Public link for feedback (with password)

Share and view feedback even without an account or team/project membership.

イメージ画像

MONJI-izm (Chrome extension)

Works on pages behind login too—faster, smoother feedback.

イメージ画像

Checklist

Build feedback alongside a checklist. Keep deliverables at consistently high quality.

イメージ画像

GoodJob

Send three-tier stamps—Excellent, Great, Good—to celebrate great design.

イメージ画像

Project purpose and concept

Document and share with the whole team. A clear goal keeps everyone moving forward.